At Aspire Beyond 50, we are committed to providing excellent service and ensuring your satisfaction with our AI-generated X tweet subscription service. This policy outlines our refund process and conditions.
1. Refund Support We support refunds.
2. Refund Conditions
● Cancel Subscription Anytime: You can cancel your subscription at any time. Upon cancellation, we will immediately stop future charges.
● Statutory Right of Withdrawal (for UK and EU Customers): If you are a consumer in the UK or EU, you have a right to withdraw from the service contract without giving any reason (cooling-off period) within 14 calendar days from the day the contract is concluded. If you cancel the service within this cooling-off period, we will charge you proportionally for the days of service you have used and refund the remaining amount. Our "cancel anytime" policy is more generous than this statutory right, offering you greater flexibility.
● Service Defects: If our service is defective, unusable, or significantly not as described, you have the right to request a refund, replacement, or repair. For EU customers, under EU law, digital services come with a conformity guarantee of at least two years. Please contact us at support@aspirebeyond50.uk, and we will assess and handle your request on a case-by-case basis.
3.Refund Calculation Rules
Upon cancellation of your subscription, for any remaining unused portion of your already paid subscription period, we will issue a proportional refund. The final refund amount will be calculated based on both remaining time and remaining usage allowance (i.e., number of Drafts), and you will be refunded the lesser of the two calculated amounts.The calculation is determined as follows:
Time-Based Proportional Refund
This amount is calculated based on the number of unused days remaining in your subscription period.
● Formula:
Time−BasedRefund=Paid Subscription Amount*(Total Day sin Subscription Period Remaining Unused Days)
Usage-Based Proportional Refund
This amount is calculated based on the unused portion of your plan's Drafts allowance.
● Formula:
Usage−BasedRefund=Paid Subscription Amount*(Total Monthly Drafts Remaining Drafts)
Final Refund Amount
The final refund issued will be the minimum value of the two amounts calculated above.
● Formula:
FinalRefundAmount=min(Time−BasedRefund,Usage−BasedRefund)
Example based on the plans:Let's assume a customer subscribes to the Pro plan for $25. This plan includes a subscription period of 30 days and a total allowance of 150 Drafts/Month. The customer decides to cancel their subscription after 12 days.At the time of cancellation:
● Days Used: 12 days
● Remaining Unused Days: 18 days
We now consider two possible scenarios for their usage:
● Scenario A: High Usage (Usage-based refund is smaller)
The customer has already used 100 Drafts.
○ Remaining Drafts: 150 - 100 = 50 Drafts
○ Calculation 1 (Time-Based):
$25*(30 days 18 days)=$15.00
○ Calculation 2 (Usage-Based):
$25*(150 Drafts 50 Drafts)=$8.33
○ Final Refund: The lesser of the two amounts is $8.33.
FinalRefundAmount=min($15.00,$8.33)=$8.33
● Scenario B: Low Usage (Time-based refund is smaller)
The customer has only used 20 Drafts.
○ Remaining Drafts: 150 - 20 = 130 Drafts
○ Calculation 1 (Time-Based):
$25*(30 days 18 days)=$15.00
○ Calculation 2 (Usage-Based):
$25*(150 Drafts 130 Drafts)=$21.67
○ Final Refund: The lesser of the two amounts is $15.00.
FinalRefundAmount=min($15.00,$21.67)=$15.00
4. Refund Process
● Cancel Subscription: You can cancel your subscription at any time via the "Cancel Subscription" button on the backend service page of the website.
● System Processing: Once you cancel your subscription, our system will immediately stop future charges. For eligible paid amounts, the system will automatically calculate and process the proportional refund.
● Contact Support: If you encounter any issues during the subscription cancellation or refund process, or if you seek a refund due to service defects, please contact our customer support team at support@aspirebeyond50.uk.
5. Refund Timeframe Your refund request will be processed immediately upon your cancellation. The refund amount will be submitted to your bank or payment service provider within one to two business days. However, the actual time it takes for the funds to appear depends on your financial institution's processing speed, typically taking 5-10 business days to show on your bank or credit card statement, and in some cases, up to 14 calendar days.
6. Important Note This Refund Policy is an integral part of our Terms of Service. By using our services, you agree to the terms of this Refund Policy.